Chris Dale  Lawyer Support

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Chris Dale Biography

Electronic disclosure, data conversion and other aspects of litigation support,
law firm web sites, general IT consultancy for lawyers
 

 

Born

1953

Educated

Oriel College, Oxford

Solicitor

1980 (no longer practicing)

Partner

1982-1993 (Taylor Joynson Garrett)

   

1993-2006

Litigation software developer, consultant in litigation support, data conversion and general IT support for lawyers

2006-

Freelance e-Disclosure consultant and web site designer


 

Summary

I was a litigation partner at what is now Taylor Wessing for ten years. I have worked since then almost entirely in litigation support, developing litigation software, data conversion, and helping lawyers with electronic Disclosure.

Most of my work in the last 13 years has involved:

litigation readiness, data conversion and related matters, mainly with larger firms on document-heavy cases, and specifically on complex or badly-presented data which is not susceptible to push-button solutions

working with lawyers and others who need to get to grips with e-Disclosure but who do not have the internal resources or knowledge to get started.

commenting on technical e-Disclosure matters, recent and pending changes to the Court Rules, and the litigation support market

My whole working life has therefore been spent either as a litigator in practice or in the mechanics of handling document populations efficiently.

Following my trip to LegalTech in New York this year, I am focusing on the US experience and on what the UK can learn from it and teach to those coming into the UK market from the US.  


"My relevant experience is obviously part of the qualification, but so too is my predisposition to question the apparently obvious"



Background

Oriel historians were taught that everything should be challenged, whatever the importance of known facts, accepted ideas and established conventions. This perhaps gave us some flexibility denied to those reading law - "there are no marks for originality in the law", as I was told on starting my articles.

Challenging the norms does not imply merely favouring the new over the old, the modish over the conventional, but  testing whether the newer ideas are in fact any better than the old ones. The ideal is to welcome new ideas which add value without discarding those which still work. This is the more true where one's market place is simultaneously fiercely competitive and largely traditional.

The areas in which I mainly work, litigation support and web site design, have more in common than one might think, as I analyse in the section on Services. The available technology takes great leaps almost monthly, outstripping as it goes the ability of most of its market to understand it. The basic task, and the desired outcomes, however, remain much as they always have - to analyse a set of documents or to attract clients to the firm. My role is to mediate between the new technology and the constant targets.
 




Qualification as Solicitor

I served my articles at Taylor & Humbert in Gray's Inn in 1978. Old-fashioned it may have been in many ways, but it had the latest IBM Golfball typewriters, a telex and a word-processor the size of two washing machines, used exclusively for conveyancing documents. Litigation lists of documents were typed and retyped on the typewriters.

I qualified as a solicitor in 1980 and became a litigation partner in what had become Taylor Joynson Garrett in 1982.




Computing Background

In 1984, the firm bought me a PC - IBM's PC and Microsoft's MS-Dos had only appeared three years earlier. I bought a copy of dBase II and taught myself database programming.

In 1989, I acted for the liquidator in Al Saudi Bank v Clarke Pixley, a document-heavy auditor's  negligence claim.  No-one in London was offering a database service, so I built a document listing application and hired a team to enter the data. Other cases followed, warranting extensions to my application or justifying its use. Handling these things is routine now, but it was not then.

Meanwhile, the firm was growing by mergers and there came a point where we had five word-processing systems between three office buildings. I was given the responsibility of bringing us all on to one system - a vast task which taught me a great deal, including the wisdom of delegating such tasks elsewhere and getting on with client work.  It was a good exercise also in leading horses to water and trying to persuade them to drink.
 



IT Consultancy

In 1993 I left the firm and set up my own consultancy. I joined forces with Oxford Law and Computing to develop and market my document listing software under the name Openlaw. That went through three versions under our joint ownership and is still being marketed.

The main activity over that 13 year period was developing and testing Openlaw, writing the manual and supporting the users. There was data conversion work and consultancy on litigation support matters, often on cases larger than I had managed as a litigator, and on quasi-litigation work such as Government Inquiries.

The work was not all dispute-oriented and included advice on contact management, practice management, information systems and more general things both in large firms and smaller ones.

I was also involved in project-managing an EU consultancy project in Uzbekistan and, later, in web site design.
 




Advances in Litigation Support

The litigation support market has changed a great deal since 1993 but the greatest change has been over the last 18 months or so. The cases now coming to litigation are ones whose whole back-history has been run electronically, and e-Disclosure has grown as a result. A Practice Direction has been added to Part 31 CPR to extend the scope (or, rather, to define more closely the actual scope) of the Disclosure obligation.

Much work has been done, by LiST amongst others, to encourage the exchange of documents data and the documents themselves, electronically. New players appeared - software suppliers, bureaux and, most importantly, clients. The firms skilled in litigation support are handling ever higher volumes and firms with no experience in it find themselves expected - by client, court or opponent - to engage in litigation support from scratch

It became clear that being tied to one particular supplier's application was a limitation. My real interest lay more in the technical, legal and business aspects of Disclosure and less in the software used to handle it. In 2006, I parted company with OLC to concentrate on my own interests. Those are described in the section on Services.
 



Experience applied to Practice

The distillation of all this amounts to the right qualifications for the market in which I work, whether that work is with the lawyers and their clients or the IT managers and the suppliers, and whether it involves the legal and commercial aspects of an electronic Disclosure list, a web site or other project, or the hands-on technicalities of managing it.

My relevant experience is obviously part of the qualification, but so too is my predisposition to question the apparently obvious. That often involves encouraging clients to abandon their traditional approach in favour of a more efficient method. That in turn usually means delegating the labour-intensive, automatable, elements to the right service provider and/or software supplier.

The challenge often, however, involves querying whether the very latest technology really is necessary for the business aim in hand or, at least, drawing attention to the fact that the technology, however useful (and increasingly essential), is an aid to, and not a substitute for, the old-fashioned virtues of thoughtfulness and attention to detail.

 

Please do not hesitate to Contact me if you want to know more or discuss how I might help with a particular area of your work.

 

 

 

 

Tel: 01865 463033  Mobile: 07770 580640  E-Mail: chrisdale@chrisdalelawyersupport.co.uk